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Why My Wise Withdrawal Failed?

Modified on: Thu, 7 Aug, 2025 at 2:25 PM

This guide is for situations where your Wise withdrawal was declined.

1. We only send deposits in USD, so please ensure your Wise account has a USD wallet.

2. If the information you provided is correct but we’re still unable to locate your account, it’s possible that your Wise account is set to hidden from search. To fix this, please go to your Privacy Settings and enable the option that allows others to discover your account. You can refer to this official guide for assistance: Managing Your Discoverability Settings on Wise

3. If you're using a Wise Business account, please note that Wise disabled the account discovery feature for business accounts last year. This means we won’t be able to find your account using your name or email.

To ensure we can complete your payment, please share your Wise QuickPay link with us directly or update your Wise withdrawal information on UniFans.