If you're experiencing a white screen or are unable to access the UniFans web app on your computer, here are a few possible reasons and steps to resolve the issue:
Common Causes
- Platform Maintenance
We may be updating or performing maintenance on the platform. During this time, access may be temporarily unavailable. - Server Overload
During peak hours, our servers may experience high traffic and temporarily become overloaded.
What You Can Do
- Wait and Retry
Please wait 30 minutes to an hour and try accessing the site again. - Clear Your Browser Cache
If you're on a computer, clear your browser cache and refresh the page. Then try logging in again. - Use a Mirror Site or the App
If the main site isn't working, try accessing one of our mirror sites or use our mobile app. - Enable a VPN
In some regions, enabling a VPN may improve access or resolve loading issues.
If problems persist, feel free to contact us on X, Reddit, and Discord for further assistance.