If you're experiencing a white screen or are unable to access the UniFans web app on your computer, here are a few possible reasons and steps to resolve the issue:

Common Causes

  1. Platform Maintenance
    We may be updating or performing maintenance on the platform. During this time, access may be temporarily unavailable.
  2. Server Overload
    During peak hours, our servers may experience high traffic and temporarily become overloaded.

What You Can Do

  • Wait and Retry
    Please wait 30 minutes to an hour and try accessing the site again.
  • Clear Your Browser Cache
    If you're on a computer, clear your browser cache and refresh the page. Then try logging in again.
  • Use a Mirror Site or the App
    If the main site isn't working, try accessing one of our mirror sites or use our mobile app.
  • Enable a VPN
    In some regions, enabling a VPN may improve access or resolve loading issues.

If problems persist, feel free to contact us on X, Reddit, and Discord for further assistance.