The following are common issues encountered with payment methods like UnionPay and PayPal, including incorrect recipient card numbers, verification delays, and account freezing due to violations of UniFans' Terms and Conditions.

  1. Incorrect UnionPay recipient card number: We cannot recall UnionPay payments sent to the wrong recipient! When setting up UnionPay transfers, please carefully check the card number to ensure it is sent to the correct recipient. If you discover that the saved account email address is incorrect, please immediately report it to us via support@unifans.io.
  2. UnionPay card requires verification or documentation, causing withdrawal delays or failure: We suggest contacting your bank directly and promptly reporting it to us via support@unifans.io.
  3. Delayed or canceled PayPal withdrawals: If your PayPal account requires verification or documentation, it may also lead to unsuccessful withdrawals. We recommend contacting PayPal directly to complete the verification process.
  4. UniFans account frozen: Violation of UniFans' Terms and Conditions results in your account being frozen. Please refer to the Terms and Conditions for specific consequences.